I struggle with assertive. Not with it being a thing, to be assertive you need to be neutral. It isn’t possible for me to say something without emotion behind it most of the time. This often leads to me saying what I want to say too forcefully, defensively or too nervously.
Over the years I’ve tried to regulate the level of emotion I speak with depending on whom I’m talking to. With members of development or tech I use it less. With consultants/non IT people I have to show more emotion. Every interaction however needs consideration, thought, tact and when I aim to be unfiltered and genuine, this can be exhausting. I found also I end up using less emotion even when talking to myself and they then have a habit of sneaking up and overwhelming me.
As detail focussed humans we notice everything and are often the ones to say something about changes or ask the questions others don’t. That doesn’t mean others haven’t picked up on these details too they just don’t feel the need or feel comfortable enough to say anything most of the time. It seems to be a strength that is often forgotten about, the courage to say or to ask something.
In these times of zoom/teams/hangouts/meetups it is harder to empathise when you are faced with not only a wall of glass between you and your colleagues/friends/family but that wall is also reflecting you back at yourself. The black mirror hasn’t anything helpful to say and is mostly just a distraction stopping you connecting.
As a Tester/QA emotions are an important tool and caring about quality is vital. Empathy is an ability we require to consider all the ways something could be used and to help us examine where it could be broken. We place ourselves in the position of anyone who has touched and will use the product even from before it exists. We try and mimic patterns of behaviour or problem solve where things may not have been contemplated, bombard areas of weakness and exploit previous experience.
I mean most of this tells me I should stop shying away from how I’m feeling about things and shape it into something I can use. Stop testing my heart out and try again once more with feeling.
…She’s delicate and seems like the mirror but she just makes it all too concise and too clear, that Johanna’s not here The ghost of ‘lectricity howls in the bones of her face…Bob Dylan – Visions of Johanna